Reviews

I first heard about Richard Watt Optometrist on Rhema FM so when my next review was due I went to check them out, I was not disappointed. Clean and comfortable... read more with modern techniques the optometrist was excellent. She took her time and was happy to answer any questions. Highly recommend.

This is a very friendly and efficient Practice, and they thoroughly examine your eyes to give you the best vision possible. If I'm not happy with the lenses they happily... read more repeat the process. Highly Recommended

I rang this business when holidaying in Hervey Bay and experiencing disturbing eye problems. Thanks to the lovely receptionist who organised an appointment for me the next day. Matt was... read more extremely good explaining what he was doing when taking images etc. Tuyen was extremely professional when checking pressures etc and consulting with my specialist re a change in prescribed drops. A follow up appointment was organised for early on the day of our departure and a peace of mind ok was given about the success of the new drops. Three days later I even received a phone call from Tuyen enquiring about a subsequent appointment I had elsewhere and the general state of my eyes. Thank you for this friendly and caring treatment. You are all a credit to your business and profession.

Absolutely excellent in every regard and they have some pretty awesome frames.

Could have sold me some glasses if they wanted but told me there was no need to buy new ones as the ones I was using were fine for me.... read more Don't find honesty like that too often.

The staff have wonderful attitudes and always a smile and are very professional and knowledgeable. God bless you

Great thorough 'old fashioned ' service with all the state of the art eye equipment. As a former optometrist myself and now GP it's great knowing my eye health is... read more looked after as well as having a wide range of frames to choose from. I also refer my patients here.

The staff were very helpful.

Over and above customer service experience every time. They even have a range of glasses in stock for small faces which are not always easy to find. Staff could not... read more be more helpful and patient.

Very knowledgeable and professional staff,they were able to set my mind a ease, and that was a huge relief, were able to answer my questions and explain the process... read more .

First time going here but after feeling as though OPSM just keep giving me new glasses when I don't need them, Richard Watt Optometrists actually do what is needed and... read more doesn't feel like they are just there to make money every year off the customer.

I have been to a few optometrist and the customer service that I recieved was outstanding at Richard Wart's. Richard and the staff were very thourough and had used some... read more testing that I have never had at other optom's as thet have specialised equipment. Once the testing was done they walked me though all the results so that I understood everything that they showed. Not only for my general vision but also my diabetes testing of which they are specilised in.

I have to say Richard and the staff sorted a bit of a tricky problem with my sports wraparound prescription sunglasses. A script that functions well in a decent wraparound... read more takes a specialist to work properly. Richard is just that...a specialist! The Rodenstock laboratory Richard uses did a top job on making the script work finally and I am soooooo happy with the entire service. My sports wraparound sunglasses I use to death...I actually wear them out with work and sport so to have the final product come together with complete satisfaction means a lot to me. I am impressed with the staff especially in realising the first attempt was not entirely right...but they did what was necessary to resolve the problem without me asking. They just took charge and I was so grateful and impressed and 150% satisfied. Thank you Richard and all the staff involved!!

Very warm and friendly practice.

Fabulous practice with wonderful optometrists, Bay Optics provides excellent eye health care and has helpful parking on site. Dr Rylan Hayes - The Vision Surgeon

I travel to Hervey Bay from Bundaberg to reach the best Optometrist for my eyes.

I would highly recommend going here to anyone. The only downside is they don't do government glasses any more but I hope they bring it back soon. Very... read more happy to recommend anyone here. Great place to go

I would recommend Bay Optics. The staff are very knowledgeable, friendly and helpful.

I just popped in to get my glasses adjusted after one of my kids sat on them and the team at Bay Optics fixed them for me with a smile!!

These people are the best!!! They are all helpful, courteous and professional. They really know their stuff. Fantastic business, wouldn't go anywhere else and I live over 4 hours away!!... read more If you want great service and peace of mind that you've got the right pair of glasses with the correct lenses, you will go here!