Honest, Friendly, Professional

Great thorough 'old fashioned ' service with all the state of the art eye equipment. As a former optometrist myself and now GP it's great knowing my eye health is... read more looked after as well as having a wide range of frames to choose from. I also refer my patients here.

I have been to a few optometrist and the customer service that I recieved was outstanding at Richard Wart's. Richard and the staff were very thourough and had used some... read more testing that I have never had at other optom's as thet have specialised equipment. Once the testing was done they walked me though all the results so that I understood everything that they showed. Not only for my general vision but also my diabetes testing of which they are specilised in.

Have been going to Richard Watt, now Bay Optics, for years. I feel staff are knowledgeable and very thorough.Both Tuyen and Matt take the time to explain everything... read more clearly. Never rushed at any stage. In my experience , I have never felt pressured to purchase new glasses or expensive frames if unnecessary. Matt thoroughly explained ‘Work Style Space’ glasses for use concurrently watching TV and reading. Glasses prescribed always fit the bill perfectly. Can’t wait to get my new ones.