Reviews

Thank you Sandy for your help when I was so far from home. I was able through your assistance to carry on with my holiday.

Great service. Friendly staff.

First time going here but after feeling as though OPSM just keep giving me new glasses when I don't need them, Richard Watt Optometrists actually do what is needed and... read more doesn't feel like they are just there to make money every year off the customer.

Great service and advice. If I could give them 10 stars I would. Even though Richard has retired the service and professionalism continues.

The staff are always helpful and professional.

Absolutely excellent in every regard and they have some pretty awesome frames.

i've worn glasses for approx 50 years and Richard Watt Optometrists would be the best so far, took far more time to get it right than ever before. thanks guys

Fabulous team. Friendly and professional. Love the range of frames

Now I understand what it means to go to an independent, locally owned business. They ticked all the boxes for me; thorough knowledge of their products, ability to source products... read more from a wide range of suppliers, a willingness to provide quality products that are outside the typical generic mainstream (one size fits all) offerings, modern and up-to-date facilities and practises, great service with a genuine desire to help their customers. Many thanks to the team, I was thoroughly impressed with the whole experience which was provided by a very professional and dedicated staff.

Very friendly and efficient practise. Great service. All staff were helpful and knowledgeable. Happy with the price too.

Richard Watt was meticulous in his examination and management of my visual problem. Probably the most thorough examination and care for a visual problem that others had not... read more been able to resolve. Highly recommended.

This is a very friendly and efficient Practice, and they thoroughly examine your eyes to give you the best vision possible. If I'm not happy with the lenses they happily... read more repeat the process. Highly Recommended

Great experience didn’t need new glasses so was happy about that. Lens coating was damaged so being replaced under warranty, can’t complain at that. Jen

I rang this business when holidaying in Hervey Bay and experiencing disturbing eye problems. Thanks to the lovely receptionist who organised an appointment for me the next day. Matt was... read more extremely good explaining what he was doing when taking images etc. Tuyen was extremely professional when checking pressures etc and consulting with my specialist re a change in prescribed drops. A follow up appointment was organised for early on the day of our departure and a peace of mind ok was given about the success of the new drops. Three days later I even received a phone call from Tuyen enquiring about a subsequent appointment I had elsewhere and the general state of my eyes. Thank you for this friendly and caring treatment. You are all a credit to your business and profession.

I have been to a few optometrist and the customer service that I recieved was outstanding at Richard Wart's. Richard and the staff were very thourough and had used some... read more testing that I have never had at other optom's as thet have specialised equipment. Once the testing was done they walked me though all the results so that I understood everything that they showed. Not only for my general vision but also my diabetes testing of which they are specilised in.

I have enjoyed working with Richard Watt Optometrist for many years. They are extremely professional and very knowledgeable on all aspects of patient care. They are a pleasure... read more to work with.

Over and above customer service experience every time. They even have a range of glasses in stock for small faces which are not always easy to find. Staff could not... read more be more helpful and patient.

Such an amazing team. The care with which my son and I are treated is amazing. The team work alongside my son’s ophthalmologist specialist in Sydney to make sure he... read more has full continuity of care. We feel really lucky to have such adept local support.

Great staff,friendly service,very pleasing.

They could not do enough for us. You don't often get that kind of service anywhere anymore.