Reviews

First time going here but after feeling as though OPSM just keep giving me new glasses when I don't need them, Richard Watt Optometrists actually do what is needed and... read more doesn't feel like they are just there to make money every year off the customer.

Excellent caring service Great communication Expertise in the field Could not fault anything A big thank you for the great advise and patience

Such an amazing team. The care with which my son and I are treated is amazing. The team work alongside my son’s ophthalmologist specialist in Sydney to make sure he... read more has full continuity of care. We feel really lucky to have such adept local support.

I rang this business when holidaying in Hervey Bay and experiencing disturbing eye problems. Thanks to the lovely receptionist who organised an appointment for me the next day. Matt was... read more extremely good explaining what he was doing when taking images etc. Tuyen was extremely professional when checking pressures etc and consulting with my specialist re a change in prescribed drops. A follow up appointment was organised for early on the day of our departure and a peace of mind ok was given about the success of the new drops. Three days later I even received a phone call from Tuyen enquiring about a subsequent appointment I had elsewhere and the general state of my eyes. Thank you for this friendly and caring treatment. You are all a credit to your business and profession.

Very helpful. Thank You Kim.

Richard Watt was meticulous in his examination and management of my visual problem. Probably the most thorough examination and care for a visual problem that others had not... read more been able to resolve. Highly recommended.

The staff are always helpful and professional.

Great experience didn’t need new glasses so was happy about that. Lens coating was damaged so being replaced under warranty, can’t complain at that. Jen

Amazing optometrists and customer service. Fantastic with my additional needs children. Highly recommend!!!

Very friendly and efficient practise. Great service. All staff were helpful and knowledgeable. Happy with the price too.

Had A great experience at "Bay Optics". Very professional, and friendly staff. I will definitely get my next set of glasses from "Bay Optics". Thanks for the help.

We are confident that our optics are well looked after by the capable, cheerful, efficient & caring staff @ Bay Optics,

Very knowledgeable and professional staff,they were able to set my mind a ease, and that was a huge relief, were able to answer my questions and explain the process... read more .

I have been visiting Richard Watt Optometrist for years and have always received amazing service from everyone at the practice. I highly recommend them.

i've worn glasses for approx 50 years and Richard Watt Optometrists would be the best so far, took far more time to get it right than ever before. thanks guys

quite happy with my first time consultation, Graham

I have to say Richard and the staff sorted a bit of a tricky problem with my sports wraparound prescription sunglasses. A script that functions well in a decent wraparound... read more takes a specialist to work properly. Richard is just that...a specialist! The Rodenstock laboratory Richard uses did a top job on making the script work finally and I am soooooo happy with the entire service. My sports wraparound sunglasses I use to death...I actually wear them out with work and sport so to have the final product come together with complete satisfaction means a lot to me. I am impressed with the staff especially in realising the first attempt was not entirely right...but they did what was necessary to resolve the problem without me asking. They just took charge and I was so grateful and impressed and 150% satisfied. Thank you Richard and all the staff involved!!

Have had very bad experiences with other optical businesses and this business is the best by far. Their friendly, caring and professional staff are second to none. I would not... read more recommend anyone else. If you want the best then choose Bay Optics. You won't get better 😊

The staff were very helpful.

Absolutely excellent in every regard and they have some pretty awesome frames.