Reviews

Great experience with Rebecca

Staff at Bay Optics are very competent and professional in their interaction with clients and interact well with appropriate and comprehensive explanations to any questions asked.

Friendly, professional staff removed a peace of steel from my eye in an emergency situation. Quick and well explained made it comfortable and easy.

Amazing optometrists and customer service. Fantastic with my additional needs children. Highly recommend!!!

I would recommend Bay Optics. The staff are very knowledgeable, friendly and helpful.

These people are the best!!! They are all helpful, courteous and professional. They really know their stuff. Fantastic business, wouldn't go anywhere else and I live over 4 hours away!!... read more If you want great service and peace of mind that you've got the right pair of glasses with the correct lenses, you will go here!

I would highly recommend going here to anyone. The only downside is they don't do government glasses any more but I hope they bring it back soon. Very... read more happy to recommend anyone here. Great place to go

I have enjoyed working with Richard Watt Optometrist for many years. They are extremely professional and very knowledgeable on all aspects of patient care. They are a pleasure... read more to work with.

Thank you Sandy for your help when I was so far from home. I was able through your assistance to carry on with my holiday.

I was very happy with Bay Optics from the greeting when I walked into the clinic to all the testing which was explained clearly as we progressed through the appointment.

First time going here but after feeling as though OPSM just keep giving me new glasses when I don't need them, Richard Watt Optometrists actually do what is needed and... read more doesn't feel like they are just there to make money every year off the customer.

Amazing staff so thoughtful and friendly. Richard listens!

Great service. Friendly staff.

This is a very friendly and efficient Practice, and they thoroughly examine your eyes to give you the best vision possible. If I'm not happy with the lenses they happily... read more repeat the process. Highly Recommended

Very impressed with the follow up service at Bay Optics. I walked in with a broken pair of glasses from Richard Watt days ..( one lens fallen out, broken frame... read more and missing support arm) ..10 minutes later I walked out with the same lenses in a repaired frame with replacement support arm. “Here you go, this should keep you up and running “ says the Gentleman that served me. I asked what I owed him and he sent me on my way. “Thank You “ I say “You have made my start to the year an EXCELLENT day”

This practice provides excellent knowledge, equipment and friendly service that you want for your eyes. I would have lost the sight in one eye if not for Richard’s examination. I... read more find all the staff are trained to a high level.

Very warm and friendly practice.

They could not do enough for us. You don't often get that kind of service anywhere anymore.

I travel to Hervey Bay from Bundaberg to reach the best Optometrist for my eyes.

Great staff,friendly service,very pleasing.