Reviews

I would recommend Bay Optics, as they are an excellent business to deal with, being very friendly, professional and thorough, and have no hesitation in recommending them.

I didn’t have an appointment but was seen right away as I had a blood eye. A thorough examination revealed it was nothing to worry about. Megan is very professional

Megan was outstanding in her professional approach.

Over and above customer service experience every time. They even have a range of glasses in stock for small faces which are not always easy to find. Staff could not... read more be more helpful and patient.

The staff are always helpful and professional.

My first consultation here and Meagan and the staff made me feel so welcome and I have to say Meagan was very thorough and very professional. Such a high standard... read more of care, thank you

The team here at Bay Optics in Hervey Bay QLD are AWESOME... Friendly, knowledgeable & always helpful. Highly recommend :-)

The staff have wonderful attitudes and always a smile and are very professional and knowledgeable. God bless you

This practice provides excellent knowledge, equipment and friendly service that you want for your eyes. I would have lost the sight in one eye if not for Richard’s examination. I... read more find all the staff are trained to a high level.

I would highly recommend going here to anyone. The only downside is they don't do government glasses any more but I hope they bring it back soon. Very... read more happy to recommend anyone here. Great place to go

Excellent caring service Great communication Expertise in the field Could not fault anything A big thank you for the great advise and patience

Excellent customer service, prompt and looked after everything

Fabulous team. Friendly and professional. Love the range of frames

I first heard about Richard Watt Optometrist on Rhema FM so when my next review was due I went to check them out, I was not disappointed. Clean and comfortable... read more with modern techniques the optometrist was excellent. She took her time and was happy to answer any questions. Highly recommend.

Richard Watt was meticulous in his examination and management of my visual problem. Probably the most thorough examination and care for a visual problem that others had not... read more been able to resolve. Highly recommended.

Very impressed with the follow up service at Bay Optics. I walked in with a broken pair of glasses from Richard Watt days ..( one lens fallen out, broken frame... read more and missing support arm) ..10 minutes later I walked out with the same lenses in a repaired frame with replacement support arm. “Here you go, this should keep you up and running “ says the Gentleman that served me. I asked what I owed him and he sent me on my way. “Thank You “ I say “You have made my start to the year an EXCELLENT day”

Such an amazing team. The care with which my son and I are treated is amazing. The team work alongside my son’s ophthalmologist specialist in Sydney to make sure he... read more has full continuity of care. We feel really lucky to have such adept local support.

Now I understand what it means to go to an independent, locally owned business. They ticked all the boxes for me; thorough knowledge of their products, ability to source products... read more from a wide range of suppliers, a willingness to provide quality products that are outside the typical generic mainstream (one size fits all) offerings, modern and up-to-date facilities and practises, great service with a genuine desire to help their customers. Many thanks to the team, I was thoroughly impressed with the whole experience which was provided by a very professional and dedicated staff.

I just popped in to get my glasses adjusted after one of my kids sat on them and the team at Bay Optics fixed them for me with a smile!!

Staff at Bay Optics are very competent and professional in their interaction with clients and interact well with appropriate and comprehensive explanations to any questions asked.