Reviews

The staff were very helpful.

Amazing optometrists and customer service. Fantastic with my additional needs children. Highly recommend!!!

Richard Watt was meticulous in his examination and management of my visual problem. Probably the most thorough examination and care for a visual problem that others had not... read more been able to resolve. Highly recommended.

Very helpful. Thank You Kim.

Very friendly and efficient practise. Great service. All staff were helpful and knowledgeable. Happy with the price too.

Friendly staff & excellent professional service .

I would highly recommend Bay Optics, to anyone needing help with eye problems. All the staff are so pleasant, and so professional. They make you feel so important, and nothing... read more is too much trouble for them. It's just a pleasure being there.

Great range of frames but most importantly very friendly and professional staff. It was an enjoyable experience.

The staff are always helpful and professional.

I have enjoyed working with Richard Watt Optometrist for many years. They are extremely professional and very knowledgeable on all aspects of patient care. They are a pleasure... read more to work with.

My first consultation here and Meagan and the staff made me feel so welcome and I have to say Meagan was very thorough and very professional. Such a high standard... read more of care, thank you

Have had very bad experiences with other optical businesses and this business is the best by far. Their friendly, caring and professional staff are second to none. I would not... read more recommend anyone else. If you want the best then choose Bay Optics. You won't get better 😊

Great service and advice. If I could give them 10 stars I would. Even though Richard has retired the service and professionalism continues.

This is a very friendly and efficient Practice, and they thoroughly examine your eyes to give you the best vision possible. If I'm not happy with the lenses they happily... read more repeat the process. Highly Recommended

These people are the best!!! They are all helpful, courteous and professional. They really know their stuff. Fantastic business, wouldn't go anywhere else and I live over 4 hours away!!... read more If you want great service and peace of mind that you've got the right pair of glasses with the correct lenses, you will go here!

Great experience didn’t need new glasses so was happy about that. Lens coating was damaged so being replaced under warranty, can’t complain at that. Jen

Megan was outstanding in her professional approach.

Amazing staff so thoughtful and friendly. Richard listens!

Friendly, professional staff removed a peace of steel from my eye in an emergency situation. Quick and well explained made it comfortable and easy.

I have been to a few optometrist and the customer service that I recieved was outstanding at Richard Wart's. Richard and the staff were very thourough and had used some... read more testing that I have never had at other optom's as thet have specialised equipment. Once the testing was done they walked me though all the results so that I understood everything that they showed. Not only for my general vision but also my diabetes testing of which they are specilised in.