Reviews

Very impressed with the follow up service at Bay Optics. I walked in with a broken pair of glasses from Richard Watt days ..( one lens fallen out, broken frame... read more and missing support arm) ..10 minutes later I walked out with the same lenses in a repaired frame with replacement support arm. “Here you go, this should keep you up and running “ says the Gentleman that served me. I asked what I owed him and he sent me on my way. “Thank You “ I say “You have made my start to the year an EXCELLENT day”

The staff are always helpful and professional.

They could not do enough for us. You don't often get that kind of service anywhere anymore.

Thank you Sandy for your help when I was so far from home. I was able through your assistance to carry on with my holiday.

I have been visiting Richard Watt Optometrist for years and have always received amazing service from everyone at the practice. I highly recommend them.

My first consultation here and Meagan and the staff made me feel so welcome and I have to say Meagan was very thorough and very professional. Such a high standard... read more of care, thank you

This is a very friendly and efficient Practice, and they thoroughly examine your eyes to give you the best vision possible. If I'm not happy with the lenses they happily... read more repeat the process. Highly Recommended

We are confident that our optics are well looked after by the capable, cheerful, efficient & caring staff @ Bay Optics,

The team here at Bay Optics in Hervey Bay QLD are AWESOME... Friendly, knowledgeable & always helpful. Highly recommend :-)

The staff were very helpful.

Absolutely excellent in every regard and they have some pretty awesome frames.

This is a practice that offered top service, respect and one that didn't "rush" you out the door. My concerns were addressed directly and professionally.

Great range of frames but most importantly very friendly and professional staff. It was an enjoyable experience.

Had A great experience at "Bay Optics". Very professional, and friendly staff. I will definitely get my next set of glasses from "Bay Optics". Thanks for the help.

I travel to Hervey Bay from Bundaberg to reach the best Optometrist for my eyes.

Excellent caring service Great communication Expertise in the field Could not fault anything A big thank you for the great advise and patience

I would highly recommend Bay Optics, to anyone needing help with eye problems. All the staff are so pleasant, and so professional. They make you feel so important, and nothing... read more is too much trouble for them. It's just a pleasure being there.

The most wonderful Optometry practice I have ever been to. Every member of staff is attentive, charming and even funny. I have no hesitation recommending Bay Optics to anyone looking for... read more a 100% professional, dedicated team of caring humans who take the time to address your every need. Your eyes are important and Bay Optics should be your choice for care.

I rang this business when holidaying in Hervey Bay and experiencing disturbing eye problems. Thanks to the lovely receptionist who organised an appointment for me the next day. Matt was... read more extremely good explaining what he was doing when taking images etc. Tuyen was extremely professional when checking pressures etc and consulting with my specialist re a change in prescribed drops. A follow up appointment was organised for early on the day of our departure and a peace of mind ok was given about the success of the new drops. Three days later I even received a phone call from Tuyen enquiring about a subsequent appointment I had elsewhere and the general state of my eyes. Thank you for this friendly and caring treatment. You are all a credit to your business and profession.

Rebecca was excellent and passed on knowledge about my eyes that in 30years I did not know. Highly recommend there professional services.