Have had very bad experiences with other optical businesses and this business is the best by far. Their friendly, caring and professional staff are second to none. I would not... read more

Shelley Cormack Avatar Shelley Cormack

Great service and advice. If I could give them 10 stars I would. Even though Richard has retired the service and professionalism continues.

Jeff Fraser Avatar Jeff Fraser

Now I understand what it means to go to an independent, locally owned business. They ticked all the boxes for me; thorough knowledge of their products, ability to source products... read more

Richard Heard Avatar Richard Heard

These people are the best!!! They are all helpful, courteous and professional. They really know their stuff. Fantastic business, wouldn't go anywhere else and I live over 4 hours away!!... read more

J V Avatar J V

Fabulous team. Friendly and professional. Love the range of frames

Doreen Lehmann Avatar Doreen Lehmann

Great staff,friendly service,very pleasing.

Pa Anderson Avatar Pa Anderson

Very warm and friendly practice.

Janelle Hopkins Avatar Janelle Hopkins

Very impressed with the follow up service at Bay Optics. I walked in with a broken pair of glasses from Richard Watt days ..( one lens fallen out, broken frame... read more

Peter Crespin Avatar Peter Crespin

i've worn glasses for approx 50 years and Richard Watt Optometrists would be the best so far, took far more time to get it right than ever before. thanks guys

Tim Harrison Avatar Tim Harrison

I have to say Richard and the staff sorted a bit of a tricky problem with my sports wraparound prescription sunglasses. A script that functions well in a decent wraparound... read more

Janita K Avatar Janita K

Friendly, professional staff removed a peace of steel from my eye in an emergency situation. Quick and well explained made it comfortable and easy.

J.jay89 G Avatar J.jay89 G

Always very professional and caring Optometrists. Thoroughly recommend Megan Millard.

Paul Wheeler Avatar Paul Wheeler

Great experience with Rebecca

Cathy Castelli Avatar Cathy Castelli

Thank you Sandy for your help when I was so far from home. I was able through your assistance to carry on with my holiday.

Scooter King Avatar Scooter King

The staff are always helpful and professional.

Ash Roberts Avatar Ash Roberts

I rang this business when holidaying in Hervey Bay and experiencing disturbing eye problems. Thanks to the lovely receptionist who organised an appointment for me the next day. Matt was... read more

Reg Riley Avatar Reg Riley

Great range of frames but most importantly very friendly and professional staff. It was an enjoyable experience.

Gillian French Avatar Gillian French

I have been to a few optometrist and the customer service that I recieved was outstanding at Richard Wart's. Richard and the staff were very thourough and had used some... read more

Tony Weaver Avatar Tony Weaver

This is a practice that offered top service, respect and one that didn't "rush" you out the door. My concerns were addressed directly and professionally.

Vicki Powell Avatar Vicki Powell

The team here at Bay Optics in Hervey Bay QLD are AWESOME... Friendly, knowledgeable & always helpful. Highly recommend :-)

Brian Pickering Avatar Brian Pickering